Flying on a new airline is always both an exciting and a worrying proposition. There’s a reason most people find a quality airline they trust and just stick to it – you simply don’t know what you’re going to get when you try a ew airline for the first time. It could be a fantastic flying experience or you could be spending the whole flight wishing it was over. We all know from experience that airline quality can be highly variable. Recently, I had the opportunity to fly with Swiss Air from Zurich to Santa Barbara, California and I thought I’d share my experience for any curious potential travelers.
Firstly, I admit to being slightly biased before ever stepping on the the plane. I had heard of Swiss Air before and had only heard compliments, so I already had my hopes up and was expecting a good experience. Fortunately, I wasn’t disappointed. When boarding the plane I found the staff exceptionally friendly and helpful, which is always a good sign. Once on board finding my seat was very easy because the staff pointed me in the right direction without me even having to ask first. I also feigned incompetence to see how the staff treated me (something which definitely gets easier with age) and my experience was definitely above average in terms of service.
Also above average was the comfort of the seats, which is definitely an important factor in long-distance flights. Even more impressive was the spaciousness of not only my seat but the space behind the seat in front of me. This is one of the courses of being long-legged – seat space matters to me a lot! Also, the in-seat entertainment system had a good variety of movies which helped pass the time effectively.
The flight itself was smooth and largely uneventful, which is exactly what I wanted! Overall, during the flight I had a pleasant experience. The flight attendants were friendly and the food was actually delicious, which surprised me considering that airline food is usually just a couple of rungs on the culinary ladder below 2am gas station sushi. There wasn’t much variety in snack options but what they did have was some fruit available if you wanted something light after your meal. The plane’s take-off and landing was on time which was great because I had an early meeting the next day and also there was no turbulence during the flight to speak of.
All things considered, I would recommend this airline to anyone looking for a good flight experience. It hardly ranks as a “cheap” airline, but if you don’t mind the extra cost and want an easy, comfortable and pleasant flight experience, Swiss Air is certain not to disappoint you!